Privacy Policy
Last updated: January 10, 2024
At SylphCorps Media, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information.
1. Information We Collect
Personal Information
- Account Information: Name, email address, username, password, and profile preferences
- Contact Information: Phone number, mailing address (for print subscriptions)
- Payment Information: Credit card details, billing address, subscription history
- Communication Data: Messages sent through our contact forms, customer support interactions
Usage and Technical Information
- Reading Behavior: Articles viewed, time spent reading, sharing activity, search queries
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General location based on IP address (with your consent for precise location)
- Cookies and Tracking: Website usage patterns, preferences, authentication tokens
AI and Analytics Data
- Content preferences and reading patterns for personalized recommendations
- Aggregated and anonymized data for improving our AI-powered features
- Interaction data with our chatbots and automated systems
2. How We Use Your Information
Core Services
- Provide access to articles, newsletters, and premium content
- Process subscriptions and manage your account
- Deliver personalized news recommendations using AI algorithms
- Send breaking news alerts and newsletters
Innovation and Improvement
- Develop and improve our AI-powered journalism tools
- Analyze reading patterns to enhance content quality
- Test new features and user experience improvements
- Conduct research for editorial and product development
Legal and Security
- Comply with legal obligations and regulatory requirements
- Protect against fraud, abuse, and security threats
- Enforce our Terms of Service and community guidelines
- Respond to legal requests and court orders
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
Trusted third-party vendors who help us operate our platform (payment processors, cloud hosting, email services, analytics providers)
Legal Requirements
When required by law, court order, or to protect our rights and the safety of our users
Business Transfers
In connection with mergers, acquisitions, or sale of assets (with user notification)
Aggregated Data
Anonymized, aggregated statistics for research, industry reports, and platform improvement
4. Your Privacy Rights
Access & Portability
Request a copy of your personal data and download your information in a portable format
Correction & Updates
Update or correct inaccurate personal information in your account settings
Deletion
Request deletion of your personal data (subject to legal retention requirements)
Opt-Out
Unsubscribe from marketing communications and adjust notification preferences
5. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for sensitive data transmission
- Secure cloud infrastructure with regular security audits
- Multi-factor authentication for account access
- Regular security training for all employees
- Incident response procedures for potential data breaches
6. International Users
SylphCorps Media operates globally and complies with international privacy regulations including GDPR, CCPA, and other applicable laws. Your data may be processed in countries where we operate, always with appropriate safeguards in place.
7. Contact Us
For privacy-related questions, requests, or concerns, contact our Data Protection Officer:
Email: admin@sylphcorpsmedia.com
Phone: +91 8929185584
Mail: SylphCorps Media, Block A, Krishna Nagar, New Delhi, Delhi 110051, India
Response Time: We respond to privacy requests within 30 days